Privacy & service information

Privacy & service information

This page explains what the website itself does and the questions to settle with dispatch before a repair. Confirm your particular job’s scope, price, payment and any warranty in the written quote or invoice.

Confirm availability and service-call rate before dispatch.
White commercial trailer parked beside a warehouse

01 · Privacy


What we collect

The optional contact worksheet prepares a message in your device’s messaging app; the fleet planning worksheet stays in your browser. Neither worksheet submits information to this website. If you send a text or place a call, you decide what details to share.

Why we keep it

Your phone or messaging provider handles the call or text. Ask dispatch how service records, repair photos and invoices are handled for your job or fleet.

What we do not do

Do not include payment credentials, gate codes or other sensitive access details in a text or on these planning worksheets. Ask dispatch for a suitable way to share them when needed.

Site data

This static website preview has no analytics, call tracking or form-submission scripts. Its hosting provider may process standard request information to deliver the site. Call or text links open your device’s apps; ask dispatch about information you have already shared with the business.

02 · Service terms


QuotingAsk dispatch for the service-call rate, labor rate and arrival window before a truck leaves. Confirm the diagnosis, parts and repair authorization before work begins.
Published pricesParts, access, load and repair scope vary by unit. Confirm the applicable price and any additional charges in your written quote.
Approval limitsIf you use purchase orders or approval thresholds, agree on who may authorize work and at what amount before dispatch.
PaymentConfirm accepted payment methods and any fleet billing terms with dispatch before the job.
WarrantyAsk which parts or labor warranty, if any, applies to the specific repair; keep the written terms.
Safety refusalA roadside repair depends on the location, traffic, load and working surface. Tell dispatch exactly where the trailer is; ask whether relocation or traffic assistance is needed before a repair can begin.
Out-of-service defectsAsk which defects the work addresses and whether further inspection or repair is required before the trailer returns to service.
AccessTell dispatch about gates, appointments or permission required at the site. Do not send access codes in a public or unsecured message.

The written quote, invoice or account agreement for your job should state the final scope, rates, payment terms and any warranty. Ask dispatch to clarify anything that differs from your expectations.

Questions about any of this?

Trailer Repair Services · Hollywood, FL · mobile service across Broward County · dispatch 24 hours.

Call (561) 780-3221 Contact page